DANA, QRIS and Policy Scope
Our Terms & Conditions apply from account creation through account closure and explain what details you must provide, how we check account ownership and when access may be paused. A phone verification step can be required before account access, and the account name should match the
-
1
payment details used for DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We may request a receipt or transaction reference when a wallet status needs checking. These terms also describe permitted use, restricted conduct, policy changes, account suspension and the process for raising a
-
2
dispute. For Indonesian access, eligibility depends on local law; you must make your own local-law assessment before opening or using an account. The current wording shown on our policy page controls if an earlier copy differs.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.